Terms Of Service

1. Acceptance of Terms

By accessing, browsing, or purchasing from A*Vault ("we," "us," "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services or purchase our products.

These terms constitute a legally binding agreement between you and A*Vault. Your continued use of our services after any modifications to these terms constitutes acceptance of such changes.

2. Description of Service

A*Vault provides premium digital flashcard collections designed for A-Level students studying Biology, Chemistry, Physics, and other academic subjects. Our products include:

• Comprehensive Anki flashcard decks covering A-Level syllabi
• Expertly crafted study materials with detailed explanations
• Digital downloads in compatible formats
• Customer support for product-related inquiries

All products are delivered digitally upon successful payment processing. Physical delivery is not provided.

3. Eligibility

You must be at least 16 years old to purchase from A*Vault. If you are under 18, you must have parental or guardian consent to make purchases. By using our services, you represent and warrant that:

• You meet the age requirements stated above
• You have the legal capacity to enter into binding agreements
• All information you provide is accurate and complete
• You will use our products for lawful educational purposes only

4. Purchase Terms

4.1 Pricing and Payment

All prices are displayed in British Pounds (GBP) and include applicable VAT where required. Prices are subject to change without notice, but changes will not affect orders already placed.

Payment must be made in full at the time of purchase using accepted payment methods. We reserve the right to refuse or cancel orders at our discretion.

4.2 Order Processing

Upon successful payment, you will receive an email confirmation with download instructions. Digital products are typically available for download immediately after payment verification.

4.3 Failed Payments

If payment fails or is declined, your order will not be processed. You may attempt to complete the purchase again with valid payment information.

5. License and Usage Rights

Upon purchase, you are granted a limited, non-exclusive, non-transferable license to use our digital flashcard products for personal educational purposes only. This license includes:

• Personal use for your own study and educational advancement
• Installation on your personal devices (computer, tablet, smartphone)
• Creating personal backup copies for your own use

This license does not grant you ownership of the intellectual property contained in our products.

6. Usage Restrictions

You are expressly prohibited from:

• Sharing, distributing, or reselling our flashcard products
• Uploading products to file-sharing platforms or public repositories
• Creating derivative works based on our content
• Removing or altering copyright notices or branding
• Using products for commercial purposes or institutional distribution
• Reverse engineering or attempting to extract source content
• Violating any applicable laws or regulations in your use of our products

Violation of these restrictions may result in immediate termination of your license and potential legal action.

7. Intellectual Property

All content, including but not limited to text, images, graphics, logos, flashcard content, and software, is the exclusive property of A*Vault or our licensors and is protected by copyright, trademark, and other intellectual property laws.

The A*Vault name, logo, and all related marks are trademarks of A*Vault. You may not use these marks without our prior written consent.

We respect the intellectual property rights of others and expect our users to do the same. If you believe your intellectual property rights have been violated, please contact us immediately.

8. Refund Policy

8.1 Digital Product Refunds

Due to the digital nature of our products, all sales are generally final. However, we may provide refunds in the following circumstances:

• Technical issues preventing product download or use
• Duplicate purchases made in error
• Significant product defects that cannot be resolved

8.2 Refund Process

Refund requests must be submitted within 14 days of purchase and include a detailed explanation of the issue. We reserve the right to investigate all refund requests and may require additional information or proof of the claimed issue.

8.3 Refund Timeline

Approved refunds will be processed within 5-10 business days and credited to the original payment method used for the purchase.

9. Disclaimers

9.1 Educational Content

Our flashcard products are designed as study aids and supplements to formal education. We do not guarantee specific academic outcomes or exam results from using our products.

9.2 Accuracy

While we strive for accuracy in our educational content, we cannot guarantee that all information is error-free or current. Users should verify information with official sources and educational institutions.

9.3 Service Availability

We aim to provide continuous service availability but cannot guarantee uninterrupted access to our website or download services. Maintenance, updates, or technical issues may temporarily affect service availability.

10. Limitation of Liability

To the fullest extent permitted by law, A*Vault shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or educational opportunities
• Academic performance or exam results
• Costs of substitute products or services

Our total liability for any claim arising from these terms or your use of our products shall not exceed the amount you paid for the specific product giving rise to the claim.

11. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any breach of these terms or for any other reason at our sole discretion.

Upon termination, your right to use our products ceases immediately, and you must delete all copies of our products in your possession.

Sections of these terms that by their nature should survive termination shall remain in effect after termination, including intellectual property rights, disclaimers, and limitation of liability provisions.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. We will notify users of significant changes via email or prominent website notice.

Your continued use of our services after changes are posted constitutes acceptance of the modified terms. If you do not agree to the changes, you must discontinue use of our services.

14. Contact Information

If you have questions about these Terms of Service or need to contact us regarding your account or purchases, please reach out to us:

We aim to respond to all inquiries within 48 hours during business days.