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Frequently Asked Questions
Quick answers to common questions about AStarVault
Most students see dramatic improvements in retention and recall within the first week. Our memory-optimized cards are designed using cognitive science principles for maximum effectiveness.
We support all major UK exam boards including AQA, Edexcel, OCR, and WJEC. Each deck is specifically tailored to match the exact specification requirements.
Due to the digital nature of our products, all sales of Anki decks are final and non-refundable once the download link has been accessed. We will issue a full refund in the unlikely event that: There is a critical, unfixable error or corruption with the downloaded file. You made an accidental duplicate purchase of the same deck. To report an issue or request an exception, please contact us at support@astarvault.com within 14 days of purchase with your order number and a description of the problem.
After purchase, you'll receive an instant download link. Simply import the .apkg file into Anki (free app available on all devices). We include detailed setup instructions with every purchase.
Yes! Our elite support team includes top-performing students who can provide personalized study guidance, memory techniques, and exam strategies.
All our decks are regularly updated to match the latest exam specifications. Existing customers receive free updates when specifications change.